Sherlocked · Case File
Open Source Intelligence

Tesco Branding and Trolley Use Dispute Overview

Case 05/07/2026Evidence 196Posts 59Videos 137

Assessment

Overview

The individual behind the Tesco trolley dispute claims ongoing misuse of Tesco branding and trolleys, while official records show no charity registration or permission for off-site trolley use, revealing a pattern of misrepresentation and uncorroborated allegations.

The earliest claims involve Carrie-Anne Ridsdale (Carrie), who presents publicly as Jayne Price publicly offering Tesco club card points for donations and stating that they used Tesco vouchers to buy nappies, which suggests an operational relationship with Tesco from as early as late 2021. Over time, Carrie consistently referenced collecting food from Tesco and other supermarkets, and expressed gratitude for Tesco trolleys, indicating a reliance on Tesco resources and a perceived partnership. However, official records from Tesco confirm that they do not permit off-site use of their trolleys, and Carrie's claims of permission are unsupported. Carrie also repeatedly asserts that they have received large donations of Tesco bananas and food, but these claims are not corroborated by Tesco or external sources, and some are contradicted by Carrie-Anne Ridsdale’s own statements about the donation process. Carrie’s frequent references to Tesco trolleys being borrowed, returned, or dumped around Pontypool, coupled with claims of theft and damage, suggest a pattern of informal and possibly unauthorized use, which Tesco denies. Carrie’s persistent accusations of Tesco’s involvement in illegal activities, such as selling out-of-date food or charging for donated items, are unsupported by external authorities and contradict Tesco’s policies. Furthermore, Carrie’s claims of having a Tesco club card number for donations and signing documents when collecting food are not substantiated by Tesco’s official procedures or records. Carrie-Anne Ridsdale’s repeated assertions about Tesco’s participation in recycling and collection schemes, alongside claims of Tesco’s support for their activities, are not supported by Tesco’s official statements or external verification. The pattern of publicly claiming Tesco support while lacking formal registration or permission, combined with uncorroborated allegations of theft and misrepresentation, indicates a significant discrepancy between Carrie’s narrative and the regulatory and corporate record. Recent claims about the number of Tesco trolleys dumped in Pontypool and Carrie’s statements about stopping collection due to reports to Tesco further reinforce a pattern of informal and unsupported use of Tesco resources. Carrie’s claims of receiving Tesco vouchers, points, and donations are inconsistent and unsupported by Tesco’s official data, suggesting that many of these claims are unverified or exaggerated. Overall, the pattern shows a trajectory from initial claims of operational partnership to persistent allegations of misuse and misrepresentation, with official records and Tesco’s responses contradicting Carrie-Anne Ridsdale’s narrative. The credibility of Carrie’s claims about Tesco’s permission and support remains unsupported, and their accusations of theft and improper use are not corroborated by external authorities, indicating a pattern of unsubstantiated allegations and potential misrepresentation.

Timeline

Chronology

  • 2021-11-05

    Carrie publicly offered Tesco club card points for donations, claiming they used vouchers to buy nappies and formula.

    Also cited in Inaccuracy 4

  • 2022-09-11

    Carrie mentions collecting food from Tesco and other supermarkets in specific areas.

    These figures do not contains the stats collected for Deb Fury from Help for all Gwent either. From Co-op, One Stop, Tesco, in Newport, Pontypool, Cwmbran area.source post
  • 2022-09-28

    Carrie-Anne Ridsdale claims a Tesco donation of 2000 bananas and describes a Tesco item as fire retardant.

    Also cited in Inaccuracy 3

  • 2022-09-30

    Carrie states they purchased gloves from Tesco for £4, claiming it as the cheapest option.

    We had to get a couple of gloves from Tesco's. We had three packs of gloves for £4. That was the cheapest we could find yesterday.source video
  • 2023-03-02

    Carrie thanks Tesco for their trolleys and states they have a free trolley.

    Also cited in Contradiction 1, Contradiction 2, Inaccuracy 2

  • 2023-03-03

    Carrie claims a Tesco food donation and a free trolley.

    Also cited in Contradiction 3

  • 2023-04-21

    Carrie-Anne Ridsdale reports bringing 21 trays of Tesco reduced food into shops/food banks, with access only for donors and customers.

    when I bring 21 trays of of tesco reduced food into one of the shops/food banks then you can only access that service for free if you are a customer or donator and help us with our cause.source post
  • 2023-06-09

    Carrie states there are records in a trolley available for £1.

    Records in trolley 20 for £1.source post
  • 2025-01-29

    Carrie states toys in the trolley are priced at three for a pound, supported by multiple sources.

    Toys in the trolley, £3 for a pound.source video

Tesco charity registration

Subject vs brief

high

Carrie publicly claims to have a working relationship with Tesco, thanking them for trolleys, but later states they plan to return trolleys to Tesco, implying they are borrowed or not officially owned.

Claim
The trolleys are working well. Thank you for Tesco for them.2023-03-02 · source video
Against
We've got four trolleys. So I want to try and get two back up to Tesco's.2025-10-18 · source video

Why this matters This inconsistency suggests Carrie-Anne Ridsdale's claims of permission and partnership with Tesco are unsupported and possibly misleading.

Also cited in Contradiction 2, Inaccuracy 2, Timeline 5

Use of Tesco trolleys off-site

Subject vs brief

high

Carrie claims Tesco supports their trolley use, but later states they have ceased collecting Tesco trolleys due to reports, contradicting the earlier claim of ongoing cooperation.

Claim
The trolleys are working well. Thank you for Tesco for them.2023-03-02 · source video
Against
That'll be because the haters keep reporting us to Tesco, so we've stopped bothering picking them up.2025-12-02 · source video

Why this matters This inconsistency undermines claims of authorised use and suggests Carrie may be misrepresenting Tesco’s support.

Also cited in Contradiction 1, Inaccuracy 2, Timeline 5

Donation claims of Tesco resources

Subject vs brief

high

Carrie claims Tesco donations of food and bananas, but official records and Tesco’s responses do not support these large-scale donation claims, indicating unsupported or exaggerated assertions.

Claim
this is our food donation from Tesco.2023-03-03 · source video
Against
When Tesco donated 2000 bananas to us2025-02-10 · source post

Why this matters False claims of donations can mislead supporters and donors about Tesco’s involvement and the scale of the operation.

Also cited in Timeline 6

Inaccuracy check

High severity

high

Carrie-Anne Ridsdale publicly represents the business as a registered charity

The Charity Commission confirms no registration for the entity, and applications for charitable status were refused, contradicting claims of being a registered charity.

Why this matters Claiming charity status without registration misleads donors and beneficiaries about the organisation's legal standing.

Inaccuracy check

Medium severity

medium

Carrie implies Tesco permission for off-site trolley use

Tesco has confirmed in writing that they do not permit off-site use of trolleys, contradicting Carrie’s claims of permission.

Why this matters Misrepresenting Tesco’s support could lead to legal issues and donor deception.

Also cited in Contradiction 1, Contradiction 2, Timeline 5

Inaccuracy check

High severity

high

Carrie claims Tesco donated 2000 bananas

See this one, I've had the label cut out of it. Now, like she said, we know that's come from Tesco's and we know that Tesco's is all fire retardant.2023-03-03 · source video

There is no external record of Tesco donating such a large quantity of bananas, and Carrie-Anne Ridsdale’s claim is unsupported.

Why this matters Exaggerated donation claims can mislead supporters and inflate the operation’s scale falsely.

Also cited in Timeline 3

Inaccuracy check

Medium severity

medium

Carrie states they have a Tesco club card number for donations

This is our Tesco club card number of anyone would like to donate their points please.2021-11-05 · source post

There is no evidence Tesco has provided a club card number for donations, and Carrie’s claim is unsupported.

Why this matters Falsely claiming Tesco support can deceive supporters and donors about the legitimacy of the operation.

Also cited in Timeline 1

Operational claim escalation

Strong pattern

Carrie initially states they have a working relationship with Tesco, thanking them for trolleys and donations, then later claims to have ceased collecting Tesco trolleys due to reports, indicating a pattern of inconsistent operational claims.

Misrepresentation of Tesco support

Strong pattern

Carrie-Anne Ridsdale repeatedly claims Tesco supplies food, trolleys, and supports their activities, but official records and Tesco’s responses deny any formal partnership or permission, showing a pattern of unsupported assertions.

Claim ledger

Verdict tally

20 unsupported
Unsupported 20
Carrie states that toys in the trolley are priced at three for a pound.
unsupported
Carrie mentions receiving a donation of 2000 bananas from Tesco.
unsupported
Carrie mentions earning Tesco points that can be used to buy nappies.
unsupported
Carrie-Anne Ridsdale stated that items from the free trolley cannot be reserved and are available on a first-come, first-served basis.
unsupported
Carrie mentions having four trolleys and plans to return two to Tesco.
unsupported
Carrie claims to bring 21 trays of Tesco reduced food into their shops/food banks, stating that access to the service is free only for
unsupported
Carrie mentions items being placed in the trolley for free or for a price of £3 for a pound.
unsupported
Carrie-Anne Ridsdale claims that their staff have been cleaning the Tesco bins for at least 18 months to 2 years.
unsupported
Carrie mentions that they can place a trolley outside for customers to buy items.
unsupported
Carrie states that there are records in a trolley available for £1.
unsupported
Carrie states that they purchased three packs of gloves from Tesco for £4.
unsupported
Carrie-Anne Ridsdale estimates a cost of 30 to 40 pounds will be deducted from their nappy fund due to disposal costs.
unsupported
Carrie reports receiving £10.50 in Tesco Club Card points designated for purchasing nappies.
unsupported
Carrie claims that handbags in the trolley are priced at £1 each.
unsupported
Carrie states that items in a trolley are priced at 50p each.
unsupported
A bag of toys can be filled from the trolley for £1.
unsupported
A vintage table trolley is being sold for £20.
unsupported
Carrie-Anne Ridsdale reiterates that toys in the trolley are priced at £1 each.
unsupported
Carrie provided a Tesco club card number for donations and stated that club card vouchers are used to buy nappies and formula.
unsupported
Carrie mentioned collecting food from Tesco and other supermarkets in specific areas.
unsupported

Sources

Evidence base

196 sources collected and analysed (58 posts, 137 videos, 1 article). 13 sources are cited in this dossier. Every cited claim links to its source inline. Corpus quotes are reproduced verbatim.