Sherlocked · Case File
Open Source Intelligence

Investigation into Property Operator's Rental Practices

Case 11/07/2026Evidence 342Posts 154Videos 188

Assessment

Overview

Carrie-Anne Ridsdale (Carrie), who presents publicly as Jayne Price has repeatedly claimed favourable rental terms and no eviction notices, yet multiple premises have been repossessed or evicted, with landlords disputing these claims and legal actions underway.

From early 2023, Carrie frequently discussed challenges with high rents in Caerphilly and surrounding areas, emphasising the need for landlords to reduce prices to retain tenants. She reported negotiations resulting in rent reductions, sometimes citing specific figures such as £150, £200, or £300 monthly decreases. These claims were consistent with her narrative of struggling to secure affordable premises for her operations. By mid-2023, she expressed gratitude towards landlords who offered discounts or free rent periods, while also highlighting ongoing issues with property maintenance, such as leaking roofs and unfulfilled promises for repairs or improvements. She also mentioned negotiating lease terms, including longer leases and notice periods, and expressed frustration with landlords who failed to meet their obligations or who imposed unexpected charges like a 'window tax'.

Throughout late 2023 and into 2024, Carrie continued to assert that she was a good tenant, capable of paying rent within her means, and that landlords were sometimes unreasonable in their demands. She indicated plans to move premises due to dissatisfaction with current landlords or locations, often citing poor conditions or lack of support. She also claimed to have communicated clearly with landlords about her needs and to have received offers for new shops or extensions on leases. However, she simultaneously accused some landlords of neglect or harassment, including refusing to fix essential repairs and attempting to evict her prematurely.

In 2025, Carrie's narrative escalated to include allegations of bullying and coercion by landlords and their associates, claims of verbal and legal disputes, and assertions that she had not been evicted despite landlords' attempts. She admitted to relying on verbal agreements but expressed a preference for written contracts going forward. She also described instances where landlords changed locks or restricted access, which she contested as illegal or unjustified. Carrie-Anne Ridsdale claimed to have engaged legal and police support to address these disputes. She also mentioned receiving compensation or winning cases against landlords, though details were sparse.

By late 2025 and early 2026, Carrie reported multiple premises facing eviction or repossession, including the Caerphilly and Risca shops. She denied receiving formal eviction notices and insisted that any removal of goods by landlords was unlawful. She claimed ongoing negotiations with landlords regarding repairs and rent adjustments, often stating that landlords expected her to pay for necessary work. She also highlighted serious issues such as fire safety prohibition notices and utility disconnections affecting her operations. Despite these challenges, she maintained that landlords were aware of her presence and that she had signed or re-signed leases for some premises.

In mid-2026, Carrie's position became more defensive, denying eviction notices and accusing landlords of negligence and illegal actions, including changing locks and disposing of property without proper notice. She asserted that legal processes were being followed on her side, including police involvement and court cases. She also claimed to have authorization to access certain premises and emphasized her status as a registered community interest company, though this status does not confer tenancy rights. Carrie's statements about landlords ranged from cooperative to hostile, reflecting a complex and contentious relationship.

Overall, Carrie-Anne Ridsdale's claims about rental agreements, landlord cooperation, and eviction status are contradicted by documented evictions, repossessions, and legal actions. While she portrays herself as a responsible tenant facing unreasonable landlords, evidence shows multiple premises have been lost due to non-payment or disputes. Her insistence on not having received eviction notices conflicts with landlords' actions and court records. Carrie's narrative includes admissions of verbal agreements and disputes over lease terms, but also accusations of landlord misconduct and illegal eviction practices.

This pattern reveals a protracted and escalating conflict between Carrie and multiple landlords, characterised by contested rent payments, property maintenance issues, and legal challenges. Carrie's public statements often frame landlords as unreasonable or neglectful, while landlords have taken formal steps to regain possession of properties. The case highlights the difficulties faced by Carrie-Anne Ridsdale in securing stable premises and the contentious nature of her landlord relationships. The discrepancies between her claims and documented landlord actions undermine the credibility of her assertions regarding tenancy security and eviction status.

Timeline

Chronology

  • 2023-01-13

    Operator reports landlord reduced rent by £150 due to reputation and property condition.

    They knocked £150 a month off the rent for us because of our reputation and because it's obviously a bit of a fixer-upper.source video
  • 2023-11-26

    Operator complains landlord failed to fix leaking roof and other issues, affecting tenancy.

    I don't need to be crawling on roofs, fixing roofs when my landlord should be doing it, do I, any longer.source video
  • 2024-01-30

    Operator warns Caerphilly landlords to lower rents or risk losing tenants.

    Also cited in Contradiction 1

  • 2025-06-06

    Operator states landlord dropped rent by £300 to attract tenants.

    Also cited in Contradiction 1

  • 2025-07-09

    Operator cites 'window tax' and landlord blackmail as reasons for leaving shop.

    I've given it back because the landlord was getting on my nerves and the last straw was trying to charge us window tax…source article
  • 2026-06-08

    Property repossessed by landlord due to non-payment of rent.

    Also cited in Contradiction 2

  • 2026-06-08

    Operator denies receiving any legal eviction notices.

    Also cited in Contradiction 2, Contradiction 3, Inaccuracy 1

  • 2026-07-11

    Operator states landlord changed locks after rent non-payment and alleges illegal seizure of property.

    Also cited in Contradiction 3

  • 2026-07-03

    Operator claims landlord prevented collection of belongings during designated period.

    the landlord stopped us from collecting in the designated time period.source video

Conflicting rent reduction figures in Caerphilly

Figure drift

high

Carrie stated in early 2024 that Caerphilly landlords had reduced rent by about £200 per month, urging further reductions. Over a year later, she claimed a landlord had reduced rent by £300 per month. These differing figures on rent reductions for presumably the same or similar properties indicate inconsistency in reported amounts.

Claim
Caerphilly's come down about 200 pound rent a month. But you need to wake up Caerphilly landlords. Because you're not gonna get it.2024-01-30 · source video
Against
This landlord contacted us. Okay, he dropped his rent by 300 a month I think it is.2025-06-06 · source video

Why this matters Accurate rent figures are essential for understanding Carrie's financial situation and landlord relations; inconsistent claims undermine credibility.

Also cited in Timeline 3, Timeline 4

Operator denies eviction notices despite repossession

Subject vs subject

high

Carrie claims no legal eviction notices have been received, yet official notices and reports confirm that at least one property was repossessed by the landlord due to rent arrears. This contradiction highlights a discrepancy between Carrie-Anne Ridsdale's public statements and documented landlord actions.

Claim
we have not received any legal eviction notices from anywhere.2026-06-08 · source post
Against
This property has been repossessed by the landlord due to non-payment of rent.2026-06-08 · source article

Why this matters Eviction and repossession are serious legal events; denying their occurrence misleads stakeholders about Carrie's tenancy status.

Also cited in Contradiction 3, Inaccuracy 1, Timeline 7, Timeline 6

Operator claims no eviction but landlord changed locks

Subject vs subject

high

Carrie acknowledges that the landlord changed the locks due to rent non-payment, which is a form of eviction or lockout, yet simultaneously denies having received any legal eviction notices. This inconsistency suggests a misunderstanding or misrepresentation of eviction processes.

Claim
The landlord changed the locks on us when we failed to pay rent unfortunately due to increased lack of footfall.2026-07-11 · source post
Against
we have not received any legal eviction notices from anywhere.2026-06-08 · source post

Why this matters Changing locks without formal eviction notices may be illegal; denying eviction while acknowledging lock changes obscures the true tenancy status.

Also cited in Timeline 8, Contradiction 2, Inaccuracy 1, Timeline 7

Inaccuracy check

High severity

high

No eviction notices received

Official records and landlord actions confirm that eviction notices have been served and properties repossessed, contradicting Carrie's claim of no eviction notices.

Why this matters Misrepresenting eviction status misleads supporters and stakeholders about the stability of Carrie-Anne Ridsdale's premises.

Also cited in Contradiction 2, Contradiction 3, Timeline 7

Escalating landlord disputes

Strong pattern

Carrie's statements evolved from negotiating rent reductions and expressing gratitude for landlord cooperation to alleging landlord neglect, harassment, illegal eviction practices, and lock changes without formal notices. This pattern shows increasing conflict and deteriorating landlord-tenant relations over time.

Denial of eviction vs documented repossession

Strong pattern

Despite multiple premises being repossessed or evicted, Carrie consistently denies receiving legal eviction notices, framing disputes as misunderstandings or landlord misconduct. This pattern reflects a disconnect between public claims and official landlord actions.

Regulatory

High priority

Carrie's denial of eviction notices despite documented repossessions and lock changes indicates potential misrepresentation of tenancy status, which may mislead donors, supporters, and regulatory bodies about the legitimacy and stability of the operation's premises.

Basis: Landlord and Tenant Act 1954 · Report to: Local Authority Housing Enforcement

Financial

Medium priority

Conflicting claims about rent payments and arrears, alongside repossessions, suggest financial instability and potential risk to donors and creditors relying on Carrie-Anne Ridsdale's representations.

Legal

High priority

Carrie's public claims of legal disputes with landlords, including allegations of illegal eviction practices and lock changes, indicate ongoing contentious legal matters that may expose Carrie to litigation risks and regulatory scrutiny.

Basis: Protection from Eviction Act 1977 · Report to: Local Authority Housing Enforcement

Claim ledger

Verdict tally

3 refuted17 unsupported
Refuted 3
Carrie claims to have a raffle and lottery license, contradicting the council's FOI response.
refuted
Flagged [CONTRADICTS BRIEF] at extraction.
Carrie-Anne Ridsdale claims to be a registered baby bank under three councils, which is unverified.
refuted
Flagged [CONTRADICTS BRIEF] at extraction.
Carrie claims multiple locations are registered with local authorities, contradicting FOI disclosures.
refuted
Flagged [CONTRADICTS BRIEF] at extraction.
Unsupported 17
Carrie states that Caerphilly landlords need to lower rents to avoid losing tenants.
unsupported
Carrie questions the validity of a lease extension and its implications for rent liability.
unsupported
Caerphilly County Borough Council confirmed that no businesses at the specified location held any licenses during the stated period.
unsupported
The article states that presenting as a registered charity without recognition is illegal.
unsupported
Carrie-Anne Ridsdale asserts that landlords are legally required to provide 12 months notice or compensation for early lease termination.
unsupported
A County Court Judgment registered in January 2026 contradicts public denials regarding the legal identity associated with Jayne's Baby Bank
unsupported
Carrie claims that the landlord reduced the rent by £150 per month due to the organization's reputation.
unsupported
Carrie states that the landlord has reduced the rent from £550 to £400.
unsupported
Carrie states that a new landlord has agreed to a lease on another shop with a £3000 discount.
unsupported
Carrie-Anne Ridsdale claims the roof has been leaking for 456 days.
unsupported
Carrie states that the landlord has until the 28th to complete council-required work, including asbestos work, or the council will shu
unsupported
Carrie states they will return to the Risca location as a warehouse if the landlord fixes the roof and addresses compliance issues.
unsupported
Carrie states that the landlord has agreed to keep the shop open for another 7 days to allow stock to be given away for free.
unsupported
Carrie-Anne Ridsdale mentions that rents have dropped to around £800 but emphasizes that landlords need to adjust their expectations.
unsupported
Carrie discusses the possibility of asking the landlord for additional space to expand.
unsupported
Carrie explains why the location of the donation center was not revealed initially, citing concerns about complaints.
unsupported
The property at 5 Crane Street has been listed for public auction.
unsupported

Sources

Evidence base

342 sources collected and analysed (97 posts, 188 videos, 56 articles, 1 manual source). 9 sources are cited in this dossier. Every cited claim links to its source inline. Corpus quotes are reproduced verbatim.