Sherlocked · Report
OSINT

Investigation into Period Pad Provision and Pricing Practices

Case 13/07/26Posts 78Videos 61Total 139

Assessment

Overview

Carrie-Anne Ridsdale (Carrie), who presents publicly as Jayne Price claims to provide free period pads and dignity scheme products, but councils confirm only minimal in-kind support and deny formal partnerships. Pads are often purchased privately and sold at a set price, contradicting free distribution claims.

From early 2022, Carrie publicly stated availability of large quantities of period pads and incontinence pads, often describing them as free or NHS property. Over time, Carrie reported distributing thousands of incontinence pads and encouraged donations or minimal charges for surplus items. By early 2023, Carrie claimed authorisation to request a minimum £1 donation per pack of incontinence pads and noted no household limits on distribution. However, the pads were sometimes sold, contradicting the free provision narrative. Carrie-Anne Ridsdale also mentioned shortages and appeals for donations of unused pads, reflecting fluctuating stock levels.

In mid-2023, Carrie clarified that they never claimed to be a registered charity, which aligns with official records. By late 2025, Carrie began emphasising sustainable menstrual products, claiming council requests to prioritise these. They also stated receiving sanitary items from suppliers like Povell and thanked companies such as Grace & Cole and Waitrose for supplying period products for free distribution in toilets and foodbanks. Despite these claims, Carrie repeatedly asserted that the pads they provide are purchased by them and not supplied by councils, indicating a reliance on private procurement rather than official dignity scheme supplies.

Carrie-Anne Ridsdale claimed multiple times that period pads were available across several shops they operated and that they were asked to charge £3.50 per pack, explicitly stating that pads should not be given out for free. This pricing contradicts the dignity scheme's principle of free access to period products. Carrie also claimed to have received a £2,000 grant for sustainable period products, but no official confirmation of this grant is documented in the casefile.

Throughout early 2026, Carrie described distributing period pads weekly and expressed gratitude to councils for reusable pads, while simultaneously acknowledging that councils have no formal affiliation with their operation. Carrie also mentioned dealing with the fraud squad concerning period pads, suggesting disputes or investigations related to their claims or activities.

Carrie-Anne Ridsdale's statements about health boards providing sanitary equipment and training for volunteers are uncorroborated by official records. Councils and health boards have denied formal partnerships or endorsements, and FOI data confirms only a small in-kind contribution of period dignity products valued at £432.48 over several months. Carrie's claim that they are the only organisation helping with period products is contradicted by the existence of registered charities and official dignity scheme distributors in the region.

In summary, Carrie's narrative around period pads and dignity scheme products has evolved from claims of free and NHS-supplied items to admissions of purchasing pads in a public broadcast and charging for them. Official records and council statements contradict claims of formal partnerships or significant public funding. Carrie's conduct raises concerns about misrepresentation of charitable status and misleading claims about product sourcing and distribution. These discrepancies have regulatory and financial implications, particularly regarding donor transparency and public trust.

Timeline

Chronology

  • 17/01/22

    Operator states large quantities of period pads available from fundraising for collection.

    Tons of nappies, pads, baby milk and baby food and bottles still available from the fundraising please collect we can't deliver.source post
  • 04/03/23

    Operator claims authorisation to request £1 minimum donation per pack of incontinence pads.

    Just to remind people we have been authorised to ask for £1 minimum donation per pack by the Incontinece service for surplus as we are rescuing them and housing them - thanks everyone.source post
  • 01/06/23

    Operator mentions shortage of incontinence pads and encourages donations.

    We're low on incontinence pads.source video
  • 19/08/23

    Operator clarifies they have never claimed to be a charity.

    We've never said we're a charity.source video
  • 21/11/25

    Operator plans to order sustainable menstrual products and claims councils requested sustainable items.

    I'm going to be ordering the pads. Well, not so much the pads. I'm going to be ordering the sustainable stuff first.source video
  • 28/11/25

    Operator states pads are available in multiple shops and must be sold at £3.50 per pack, not given free.

  • 01/12/25

    Operator thanks companies for supplying free period products for toilets and foodbank distribution.

    Thank you Grace & Cole for supplying our customer toilets with period products. Thank you Waitrose & Partners for supplying period products for our foodbank. These are free in the toilets for Mums and their daughters and our customeds to use there is no need to ask and available from our foodbank and 5 item free top up shop.source post

    Also cited in Contradiction 2

  • 06/02/26

    Operator states pads are purchased by them, not supplied by councils.

    Also cited in Contradiction 1

  • 21/02/26

    Operator thanks council for reusable period pads but claims council has no affiliation with them.

  • 26/02/26

    Operator states they have distributed period pads all week.

    I've given out period pads all week to people, right?source video

Period pads supply source

Subject vs subject

high

Carrie-Anne Ridsdale states that the period pads they provide are purchased privately and not supplied by councils, yet also publicly thanks the council for providing reusable period pads, implying council supply. This inconsistency reflects conflicting claims about the source of period products.

Claim
Pads* are the ones we buy not the ones supplied by the Councils.06/02/26 · source post
Against
Thank you to the council for these reusable period pads.21/02/26 · source video

Why this matters Accurate knowledge of product sourcing affects public trust and donor transparency about the operation's reliance on official support versus private procurement.

Also cited in Timeline 8, Inaccuracy 2, Timeline 9

Period pads distribution pricing

Subject vs subject

high

Carrie states that period pads must be sold at £3.50 per pack and not given free, yet also claims that period products supplied by companies are freely available in toilets and foodbanks. This contradiction highlights inconsistent messaging about whether pads are free or sold.

Claim
The company have told us to ask £3.50 a pack for them. They don't want them given out for free.28/11/25 · source video
Against
These are free in the toilets for Mums and their daughters and our customeds to use there is no need to ask and available from our foodbank and 5 item free top up shop.01/12/25 · source post

Why this matters Misleading claims about free access to period products can affect vulnerable individuals' ability to obtain necessary items and donor expectations.

Also cited in Inaccuracy 1, Timeline 6, Timeline 7

Council affiliation and support

Subject vs brief

high

Carrie claims the council has issued a document stating no affiliation with her operation, implying a negative relationship. The council explicitly denies endorsement or referral rights for Jayne's Baby Bank, confirming no formal partnership exists.

Claim
Right, so council, they've got some sort of document off the council saying they have nothing to do with us.28/11/25 · source video
Against
I can confirm that Jaynes Baby Bank is NOT endorsed and are NOT allowed to make referrals on the behalf of Caerphilly Social Services.24/07/24 · ref BRIEF:Caerphilly:2024-07-24

Why this matters False claims of council endorsement mislead the public and donors about the operation's legitimacy and official support.

Inaccuracy check

High severity

high

Claim of £2,000 council grant for period products

FOI data from Caerphilly County Borough Council confirms only £432.48 in-kind support for period dignity products and no cash grants during the relevant period, contradicting Carrie's claim.

Why this matters Misrepresenting public funding inflates perceived legitimacy and may mislead donors about the operation's financial backing.

Also cited in Contradiction 2, Timeline 6

Inaccuracy check

Medium severity

medium

Claim that pads are supplied by councils

Councils have denied formal partnerships or supply agreements with Carrie-Anne Ridsdale; FOI data shows minimal in-kind support, indicating Carrie's claim overstates council involvement.

Why this matters Overstating council support misleads the public and donors about the operation's official endorsement and resource sourcing.

Also cited in Contradiction 1, Timeline 9

Inaccuracy check

Medium severity

medium

Claim of health boards providing sanitary equipment and training

The health boards have not said they don't work with us. They provide us with sanitary equipment and contraception and the free training for volunteers.01/04/26 · source post

No official records or agency confirmations support Carrie's claim of health board provision of sanitary equipment or volunteer training; agencies have denied affiliation.

Why this matters False claims of health board support may mislead vulnerable users and donors about the operation's legitimacy and safety standards.

Evolving claims on period pad sourcing

Strong pattern

Initially, Carrie claimed large stocks of free or NHS-supplied period and incontinence pads. Over time, the narrative shifted to emphasising pads purchased privately, with councils providing minimal or no direct supplies. This evolution reflects a reframing from official support to self-procurement.

Contradictory messaging on free distribution versus sales

Strong pattern

Carrie-Anne Ridsdale alternated between stating that period pads are freely available in toilets and foodbanks and asserting that pads must be sold at a set price, not given free. This inconsistency suggests a shift or confusion in operational policy or public messaging regarding access to menstrual products.

Regulatory

High priority

Carrie misrepresents the operation as a registered charity and falsely claims council and health board partnerships for period product supply, violating fundraising and consumer protection regulations.

Basis: Charities Act 2011; Consumer Protection from Unfair Trading Regulations 2008 · Report to: Fundraising Regulator

Financial

High priority

Donors are solicited under false pretences of charitable status and council support, risking misallocation of funds and donor deception.

Basis: Charities Act 2011; Consumer Protection from Unfair Trading Regulations 2008 · Report to: Fundraising Regulator

Child welfare

High priority

Carrie collects and retains personal data of minors requesting free period products without consent, creating safeguarding and data protection risks.

Basis: UK GDPR 2018; Data Protection Act 2018; Social Services and Well-being (Wales) Act 2014 · Report to: Information Commissioner's Office

Claim ledger

Verdict tally

20 unsupported
Unsupported 20
Carrie states that the pads provided are purchased by them, not supplied by the councils.
unsupported
Carrie-Anne Ridsdale states that they have distributed 9,999 incontinence pads.
unsupported
Carrie mentions that they are authorized to request a minimum donation of £1 per pack for incontinence pads.
unsupported
Carrie acknowledges the supply of period products from Grace & Cole and Waitrose & Partners, stating that these products are available
unsupported
Carrie mentions that the price for period pads is set at £3.50 per pack and they are not to be given out for free.
unsupported
Carrie-Anne Ridsdale claims to have received a £2,000 grant for sustainable period products.
unsupported
Carrie reiterates the price of period pads as £3.50 per pack.
unsupported
Carrie states that they provide sanitary pads and tampons in gyms.
unsupported
Carrie states that there are large quantities of period pads available for collection from fundraising efforts.
unsupported
Carrie-Anne Ridsdale states that they have tons of incontinence pads available for free, which are NHS property.
unsupported
Carrie claims that the incontinence pads are ideal for birthing mothers or those suffering from endometriosis.
unsupported
Carrie states that they have a significant stock of incontinence pads.
unsupported
Carrie claims there is currently no limit on the number of incontinence pads a household can receive per week.
unsupported
Carrie-Anne Ridsdale states that they have a good stock of incontinence pads, which sell quickly.
unsupported
Carrie encourages people to bring in any unused pads they may have.
unsupported
Carrie clarifies that they do not claim to be a charity.
unsupported
Carrie requests donations of all sizes of incontinence pads for a nursing home.
unsupported
Carrie-Anne Ridsdale plans to order sustainable menstrual products, including pads.
unsupported
Carrie states that councils have requested the use of sustainable menstrual products.
unsupported
Carrie claims to have received a large quantity of sanitary items from Povell.
unsupported

Sources

Evidence base

139 sources collected and analysed (51 posts, 61 videos, 27 articles). 15 sources are cited in this dossier. Every cited claim links to its source inline. Corpus quotes are reproduced verbatim.

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