Sherlocked · Report
OSINT

Scrutiny of Billing Practices and Financial Disputes in Operations

Case 18/07/26Posts 66Videos 175Total 241

Assessment

Overview

Carrie-Anne Ridsdale (Carrie), who presents publicly as Jayne Price repeatedly claims all bills are paid and discounts received, yet evidence shows unpaid rent, outstanding business rates, and disputes over utility bills with landlords and councils.

Throughout the evidence, Carrie, Carrie-Anne Ridsdale, publicly discusses the financial challenges of running multiple premises under Jayne's Baby Bank C.I.C., including rent, utility bills, and operational costs. Early statements from 2022 and 2023 highlight concerns about families struggling to afford heating and utilities, with Carrie emphasising the need to pay bills promptly and manage costs carefully. She frequently mentions that proceeds from sales and donations are used to cover bills, rent, and essential supplies such as nappies and food bank items.

By mid-2024, Carrie details the high running costs associated with multiple shops and donation centres, noting that electricity and water rates are significant expenses. She also references receiving discounts on energy bills by negotiating with providers, asserting that despite not being a registered charity, the operation secures favourable tariffs. However, she simultaneously states that some donations, such as those from book sales, are ring-fenced specifically for nappies and not for paying bills, indicating a complex allocation of funds.

In 2025, Carrie-Anne Ridsdale's discourse intensifies around rent and unpaid bills. She acknowledges rent reductions negotiated with landlords but also reveals disputes over additional charges like VAT and insurance. Notably, she admits to an outstanding balance of over £1,100 in unpaid business rates and references a possible total exceeding £1,450. Despite these admissions, she asserts that all bills are paid and that the operation is sustainable, often attributing financial support to income from Facebook monetisation and donations from followers, whom she sometimes refers to as 'haters' paying bills.

Carrie also discusses plans to pursue unpaid bills through small claims courts, claiming business insurance coverage for such actions. She expresses frustration with landlords increasing rents and the difficulty of maintaining affordable premises, highlighting the impact of rising utility costs on the operation's viability.

By early 2026, Carrie continues to report water damage and utility issues at premises, incurring costs for repairs and waste disposal. She disputes responsibility for certain utility bills, attributing them to previous tenants, and claims that some energy accounts have been closed. However, a repossession notice was affixed to the former Risca premises due to non-payment of rent, and landlords have publicly stated that rent has not been paid for extended periods, including claims of arrears lasting a year and a half.

Throughout the timeline, Carrie's statements about bill payments and financial management show inconsistencies and contradictions. While she asserts bills are paid and funds are allocated appropriately, evidence of outstanding debts, disputes with landlords, and repossession notices contradict these claims. Carrie-Anne Ridsdale's narrative also includes allegations against landlords and other parties regarding billing and rent issues, which remain uncorroborated by external sources.

Carrie's identity as Carrie-Anne Ridsdale and her relationship to the trading premises and Jayne's Baby Bank C.I.C. are established. Her son, Daniel James, is also involved in the operation. Carrie's claims about financial management, bill payments, and rent disputes are central to understanding the operational challenges and regulatory risks faced by the organisation.

In conclusion, Carrie's public claims about paying all bills and managing finances responsibly are contradicted by documented evidence of unpaid rent, outstanding business rates, and disputes with landlords and utility companies. These contradictions raise significant concerns about the financial governance and sustainability of the operation. The case highlights the importance of transparent financial management and regulatory compliance for organisations presenting themselves as charitable or community-focused entities.

Timeline

Chronology

  • 09/07/22

    Operator states fundraising proceeds cover running costs and supplies.

    All proceeds made from fundraising are used to cover running costs, nappies and formula and food bank purchases, and specific items that families with specific needs my require.source post
  • 21/08/22

    Operator warns families may struggle to afford heating and resort to unsafe practices.

    Babies, Children and families are not going to be able to afford to put the heating on this year.source post
  • 31/08/22

    Operator details costs of running household appliances and heaters.

    £1.04 per hour for each heater in your house.source video
  • 13/01/23

    Operator mentions rent reduction from £550 to £400 and availability of hot water.

    They've dropped the rent from £550 to £400 because...source video
  • 30/05/23

    Operator states paying rent in advance and prioritising bill payments.

    the first thing we do is we pay the bills.source video
  • 11/07/24

    Operator claims funds go towards rent, staff, electric, and water rates.

  • 05/03/25

    Operator plans to pursue unpaid bills through small claims courts, citing business insurance.

    Then we will be pursuing it civilly through the small claim courts.source video
  • 28/08/25

    Operator inadvertently reveals outstanding balance of at least £1,105 in unpaid business rates.

    Also cited in Contradiction 1

  • 18/09/25

    Operator claims to have received discounts on bills and best tariffs despite not being a charity.

    We've had discounts on our bills. And the energy companies. I always say to them look we're not a charity. But we do this this and this. And they give us the best tariff.source video
  • 08/06/26

    Repossessed notice affixed to former premises due to non-payment of rent.

    Also cited in Contradiction 2

  • 07/07/26

    Landlord claims rent has not been paid for a year and a half.

  • 18/07/26

    Operator asserts all utility bills are paid and disputes association with certain energy companies.

    Also cited in Inaccuracy 3

Outstanding business rates

Subject vs subject

high

Carrie-Anne Ridsdale publicly revealed an outstanding business rates balance exceeding £1,100, yet later claims to pay bills to the council and threatens to withdraw payments if unrelated. These statements conflict on the status of bill payments.

Claim
she inadvertently revealed documentation showing an outstanding balance of at least £1,105.28/08/25 · source article
Against
I pay my bills to the council, so if you have nothing to do with us, perhaps I'll withdraw my payments, do they?28/11/25 · source video

Why this matters Conflicting claims about unpaid business rates raise questions about financial responsibility and transparency.

Also cited in Timeline 8, Inaccuracy 2

Rent payment and arrears

Subject vs brief

high

Carrie claims to be paying her bills and running shops, but a repossession notice confirms non-payment of rent at a former premises, contradicting her assertion of financial responsibility.

Claim
This property has been repossessed by the landlord due to non-payment of rent.08/06/26 · source article
Against
All I'm trying to do is pay my own bills, run my own shops.02/09/25 · source video

Why this matters Non-payment of rent leading to repossession undermines claims of financial stability and responsible management.

Also cited in Timeline 10, Contradiction 5, Inaccuracy 4

Wages and personal income vs no-wage claims

Denial vs admission

high

Carrie denies taking a wage publicly but admits that Facebook earnings are used to pay shop rent, which she describes as technically her wage, contradicting the no-wage claim.

Claim
I don't take a wage. Dan don't take a wage... Nobody takes a wage. It's all voluntary.02/09/25 · ref BRIEF:Dossier:Finding-12
Against
the money that we earn from the Facebook goes straight into the money that we'll pay for the rent for the shop.02/09/25 · source video

Why this matters Misrepresenting wage status can mislead donors and regulators about financial practices.

Rent affordability and landlord disputes

Subject vs subject

high

Carrie criticises high rent demands for inadequate premises but also acknowledges rent reductions to attract tenants, showing a fluctuating stance on rent affordability.

Claim
They wanted £800 for a tiny little shop with no toilet.19/06/25 · source video
Against
They've had to lower that rent below £500 to get somebody in there.19/06/25 · source video

Why this matters Disputes over rent levels reflect operational financial pressures and landlord-tenant tensions.

Unpaid rent duration

Subject vs brief

high

Carrie-Anne Ridsdale claims to be paying bills and running shops, but a landlord states rent has been unpaid for 18 months, directly contradicting Carrie's assertion.

Claim
He said she hasn't paid her rent in a year and 1/2.07/07/26 · ref MANUAL:65
Against
All I'm trying to do is pay my own bills, run my own shops.02/09/25 · source video

Why this matters Long-term unpaid rent undermines claims of financial responsibility and operational viability.

Also cited in Inaccuracy 1, Timeline 11, Contradiction 2, Inaccuracy 4

Inaccuracy check

High severity

high

All bills are paid

Landlord's statement directly contradicts Carrie's repeated claims of paying all bills and rent, indicating significant unpaid rent arrears.

Why this matters Unpaid rent for extended periods threatens business continuity and misleads supporters about financial health.

Also cited in Contradiction 5, Timeline 11

Inaccuracy check

High severity

high

No outstanding business rates

Operator's claim of paying bills conflicts with documented outstanding business rates exceeding £1,100, revealing a discrepancy in financial reporting.

Why this matters Misrepresenting bill payment status undermines trust and regulatory compliance.

Also cited in Contradiction 1

Inaccuracy check

Medium severity

medium

Utility bills are paid and accounts closed

Operator claims bills are paid and accounts closed, yet evidence shows disputes over responsibility for utility bills linked to previous tenants, indicating unresolved financial obligations.

Why this matters Unclear utility bill responsibility risks service disruption and financial liability.

Also cited in Timeline 12

Inaccuracy check

High severity

high

Rent is paid and shops are run

Operator's claim is contradicted by repossession notice and landlord statements of unpaid rent, indicating failure to meet financial obligations.

Why this matters Failure to pay rent jeopardises business operations and stakeholder confidence.

Also cited in Contradiction 2, Contradiction 5

Financial strain escalation

Strong pattern

Over several years, Carrie's statements evolve from general concerns about families affording heating and utilities to detailed admissions of unpaid business rates, rent arrears, and disputes with landlords. Early claims of managing bills and rent give way to acknowledgments of outstanding debts and repossession notices, reflecting escalating financial difficulties and operational instability from 2022 through mid-2026.

Contradictory fund allocation claims

Strong pattern

Carrie-Anne Ridsdale alternates between asserting that all funds and donations are used to pay bills, rent, and operational costs, and stating that certain donations, such as from book sales, are ring-fenced exclusively for nappies and foodbank supplies, not bills. This inconsistency appears repeatedly from 2023 to 2025, complicating the understanding of financial management and donor fund usage.

Financial

High priority

Carrie faces significant financial risks due to unpaid rent, outstanding business rates, and disputed utility bills, threatening operational sustainability and exposing donors and creditors to potential losses.

Basis: Companies Act 2006; Landlord and Tenant Act 1954 · Report to: Companies House Enforcement Division

Regulatory

High priority

Misrepresentation of financial status and charitable claims, including false assertions of bill payments and registered charity status, pose risks of regulatory action by the Fundraising Regulator and Companies House.

Basis: Charities Act 2011; Companies Act 2006 · Report to: Fundraising Regulator Compliance Team

Claim ledger

Verdict tally

30 unsupported
Unsupported 30
Carrie states that they are sustainable and plan to remain in business for 5 to 10 years.
unsupported
Carrie refuses to pay £500 rent due to concerns about the building's condition.
unsupported
Carrie-Anne Ridsdale claims that pubs are facing a 40-65% increase in their bills due to a budget change.
unsupported
Carrie states that using an electrical hob for an hour costs £1.
unsupported
Carrie claims that a 42-inch TV costs 6p per hour to run.
unsupported
Carrie mentions that having a Sonos on standby costs 0.7p per hour.
unsupported
Carrie-Anne Ridsdale states that their American-style fridge costs 60p a day to run.
unsupported
Carrie claims that each electric heater costs £1.04 per hour to operate.
unsupported
Carrie is looking for a place in Caerphilly that costs £500 or less per month and requires running water and a toilet.
unsupported
Carrie mentions that families report their energy costs are over £10 for 24 hours and suggests insulation as a solution.
unsupported
Carrie-Anne Ridsdale mentions that the rent for a shop has been reduced from £550 to £400.
unsupported
Carrie claims that replacing old Christmas lights reduced her electric bill by £37.
unsupported
Dwr Cymru Welsh Water offers financial assistance that can save individuals up to £200 on their annual water bill.
unsupported
The speaker mentions receiving a better rental offer that includes a £100 reduction in monthly rent and a £3,000 discount.
unsupported
The Brynmawr store received £9,528 in council funding since April for operating costs.
unsupported
Carrie asserts that a certain rent amount is not justified.
unsupported
Carrie criticizes the high rent for a small shop that lacks basic facilities.
unsupported
Carrie-Anne Ridsdale notes that the rent for a shop had to be reduced to attract tenants.
unsupported
Carrie states that if the landlord wanted them to leave, compensation would be required.
unsupported
Carrie expresses that she would not pay more than £500 for a specific shop.
unsupported
Carrie mentions a £500 monthly rent for a business space, indicating concerns about landlord practices.
unsupported
Carrie-Anne Ridsdale claims to receive a significant discount on rates, estimating it at around 84%.
unsupported
Carrie asserts that her registration with the council is the reason for being asked to pay bills.
unsupported
Carrie-Anne Ridsdale revealed an outstanding balance of at least £1,105 in unpaid business rates.
unsupported
The total amount of unpaid business rates may exceed £1,450.
unsupported
Carrie mentions a potential charge of £66.32 per hour for parking that impedes business.
unsupported
Carrie expresses a need for £200,000 to sustain operations for the next two to three years.
unsupported
Carrie-Anne Ridsdale mentions that van insurance was expensive due to the driver's age being under 25.
unsupported
Carrie mentioned that landlords are required to install sink units in every shop, which implies additional costs.
unsupported
Carrie mentions a £5,000 annual increase in rent as a significant burden.
unsupported

Sources

Evidence base

241 sources collected and analysed (55 posts, 175 videos, 10 articles, 1 manual source). 18 sources are cited in this dossier. Every cited claim links to its source inline. Corpus quotes are reproduced verbatim.

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